You can now opt for NEXT DAY carriage on all orders, this option will be given to you at checkout.*
Next day service is available on orders less than £30.00 nett with a supplement of £3.50 per order. Orders over £30.00 nett remain NEXT DAY carriage paid.*
By using APC Overnight any goods ordered before 2.00pm**are sent next day plus you will receive email or text delivery alerts and most importantly the APC ‘No Contact’ delivery service.
Orders that do not opt for ‘next day’ will be sent Royal Mail 2nd Class, due to the current circumstances typical delivery time is 3-5 days from posting.
Shipping costs on the website relate only to UK mainland postcodes. International deliveries, as well as deliveries to the Scottish Highlands and Islands, N. Ireland, Isle of Wight, Isle of Man, Channel Islands and Eire, incur higher carriage charges and are individually quoted. See note below. Please call for a quote and order by phone if you live in these areas. We apologise for the inconvenience.
We do not make a profit out of carriage, we use both Royal Mail and APC Overnight as our delivery partners. Typical Royal Mail prices are £3.10 per item for 2nd Class, APC costs begin at £5.69 (next day service), carriage costs are factored into the published purchase prices.
For trade and larger users please call for bespoke or repeat carriage rates.
Where items are in stock, and on receipt of order/payment we will endeavour to dispatch goods as per your online preferences.
If for any reason the goods ordered are not in stock, we will contact you to let you know what delay you might experience. If this delay is unacceptable then we will offer a full refund.
We will endeavour to meet any date stated for delivery**. We will not be liable for any losses, costs, damages or expenses incurred by you or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
*Not all next day courier delivery options are available to all postcodes, next day exclusions apply to the following postcodes - for these postcodes delivery will default to Royal Mail second class at no additional cost or by courier depending on order value and weight, we may call you to offer options, a supplement may be charged in some circumstances.
Southern Scotland: AB10 - AB36, AB39, DD, DG, EH1-EH55, FK1-FK18, G, KA1-KA26, KA29-KA30, KY, ML, PA1-PA19, PH1-PH14, TD
Scottish Highlands: AB41-AB56, FK19-FK21, IV1-IV20, IV25, IV30-IV37, IV63, PA21-PA35, PA37-PA39, PH15-PH26, PH32, PH49, PH50
The following postcodes are 2-day service and may carry additional supplement: AB37-AB38, V21-IV24, IV26-IV28, IV40, IV52-IV54, KW1-KW14, PA36, PA40, PH30, PH31, PH33-PH41
Scottish Islands 2-5day service and may carry an additional supplement: HS1-HS9, IV41-IV51, IV55-IV56, KA27-KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH24-PH44, ZE1-3
** Timings are given as a guide only, See APC (the Carrier) Terms and Conditions. We will always endeavour to complete orders by the time indicated, however, this is not a guarantee, any delivery times and dates provided by the Carrier shall be according to that Carrier’s rate tariff and shall be estimates only. The Carrier shall use reasonable endeavours to deliver consignments within any estimated timescales provided by the Carrier to the customer, but time for delivery of the consignment will not be of the essence of the contract.